Velata Cheese Fondue

When will Velata Cheese Fondue be available to order?
Velata Cheese Fondue will be available to order on April 1st, 2013. Request a catalog.
What kind of cheese is used?
Velata Cheese Fondue is made with all-natural Cheddar and smoked Gouda cheeses.
Who makes the cheese and where is it made?
 Velata Cheese Fondue is crafted in Wisconsin by one of the largest specialty cheese makers in North America. 
What flavors of cheese are available?
Velata has four delicious flavors: Cheddar, Bacon Cheddar, Fiesta Queso, and Smoked Gouda.
What are the ingredients of each cheese flavor?
  • Cheddar: cheddar cheese (milk, cheese cultures, salt, enzymes), water, cream, whey, sodium phosphate, natural cheddar cheese flavor, calcium propionate (preservative), apo-carotenal (color).
  • Bacon Cheddar: cheddar cheese (milk, cheese cultures, salt, enzymes) water, cream, whey, sodium phosphate, bacon (cured with water, salt, sodium phosphates, sodium erythorbate, sodium nitrite, sugar, brown sugar, smoke flavoring), calcium propionate (preservative), apo-carotenal for color.
  • Fiesta Queso: cheddar cheese (milk, cheese cultures, salt, enzymes), water, cream, whey, sodium phosphate, jalapeño peppers, calcium propionate (preservative), garlic, natural flavor, apo-carotenal (color).
  • Smoked Gouda: cheddar and naturally smoked Gouda cheese (milk, cheese cultures, salt, and enzymes), water, cream, whey, sodium phosphate, calcium propionate (preservative).
Is the cheese GMO-Free? Gluten-free? Soy-free? Dairy-free? Trans fat-free? Does it contain nuts? Is it kosher?
Velata Cheese Fondue is GMO-free, gluten-free, soy-free, and trans fat-free. It does not contain nuts and is produced in a facility that does not process nuts. All four flavors contain dairy and are not kosher.
Does the cheese contain preservatives?
Yes. Velata Cheese Fondue contains Calcium Propionate, a commonly used food preservative.
Does the cheese need to be refrigerated prior to opening?
No. Velata Cheese Fondue is crafted through an extensive process using high temperatures to create a shelf-stable cheese, which doesn’t require refrigeration before opening.
How do I warm the cheese?
Velata Cheese Fondue comes in a container designed to be heated in the microwave and kept warm in the Velata warmer.
Can I heat the cheese directly in the warmer?
Velata Cheese Fondue can be removed from the container and heated in the warmer instead of the microwave. Please allow up to at least one hour for the cheese to fully warm to your desired temperature and consistency. We recommend stirring regularly to ensure even heating.
Do I use a whole container of cheese in my warmer dish?
Each container holds just the right amount of cheese to fill a Velata warmer dish.
What’s the best way to store any leftover cheese once it has been warmed?
If any warmed cheese remains in the dish, first let it cool; then, cover it with plastic wrap or a warmer lid and store in the refrigerator. Enjoy the cheese for up to seven days after refrigerating.
Can I melt other brands of cheese with my Velata warmer?
Velata cheese Fondue is crafted with custom flavor profiles and warming temperatures designed specifically for Velata Fondue Warmers. The Velata warranty policy will not cover damage caused from using non-Velata branded products.
What is the expiration date of the cheese — both before and after the container is opened?
Please see the “Best by” date printed on your Velata Cheese Fondue container. Refrigerate after opening, and use within 7 days.
Why is there a film on the cheese when I leave it unstirred in the warmer?
This film is natural for any cheese product when it is warmed and not stirred. The film will dissolve once stirred.
Will the cheese melt in shipping?
Some ingredients may separate during shipping, which is common, harmless, and doesn’t alter the taste or quality of the product. Just heat, stir, and enjoy as usual.
I opened my cheese container and the contents have separated. Is this OK?
See above answer.
Is the cheese container recyclable? Is it BPA-free?
Yes. The container is made of polypropylene (PP) #5 plastic, which is recyclable, and is BPA-free.
Why isn’t there a multi-pack (Delicious Deal) with chocolate AND cheese?
Although there isn’t a Delicious Deal containing both chocolate and cheese, we are always exploring new opportunities and welcome your input.
Is cheese included in the Starter Kit?
 Velata Cheese Fondue will be inserted into the Starter Kits beginning in April. 

Velata Starter Kit